Customer Complaint Handling Work Instruction
Owner: Customer Success Manager · Covers ISO clauses: 8.2, 9.1.2
Approved
WI-001
Current effective versionv1.0
Published 3/1/2026Author: Customer Success Manager · Approved by Quality Manager
# Customer Complaint Handling Log → triage → root-cause → respond within 5 business days. Escalation to CAPA when systemic.
Version history (1)
Every published version stays readable; only one can be current.
- v1.0EffectivePublished 3/1/2026· Customer Success Manager· approved Quality Manager